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Payment Pending & Failed

How do I know whether my payment has been received?

To check whether your payment has been received, you can monitor your order status on our website. Additionally, BestFootballKits will send you a confirmation email once the payment has been processed.


*Note: If you do not receive the email, please check your spam folder first.


What should I do if my payment fails?

The quickest solution is to try using a different card or payment channel, making sure to keep the shipping information consistent. If this does not solve the problem, please follow the steps below:


Card

If you are having difficulty completing a purchase with a card, we recommend contacting your card issuer/bank and informing them that you intend to place an order. Some banks restrict international online payments, even if you have placed an order on the site before, but should authorize such payments upon your approval. You can then return to the website and complete the purchase.


Paypal

If you are having difficulty completing a purchase with PayPal, please ensure your account details are up to date before reattempting. We advise contacting PayPal if the problem persists